Return Policy

Our customers may exchange or return their purchases within 14 days from the delivery date of order under the following terms and conditions:

  • The goods to be replaced or returned are in good condition and can be displayed in its cover and cards as well as attached to the original purchase receipt.
  • In case of returning a correct, undamaged order, the customer will have to bear the return shipping fees , order must be in its original state (unused / unopened).
  • In the event that the product arrives in an unsatisfactory condition, please provide us with a picture showing its condition via the WhatsApp service so that we can start the necessary procedures.

Payment methods:

  • Kuwait: Cash On Delivery / Credit Card / Debit Card.
  • Outside Kuwait: Credit Card/ Debit Card Only.

Return period:

  • Harakat’s Account - 24 hours
  • Bank transfer in Kuwait - 3 to 5 working days.
  • International bank transfers - 5 to 7 working days.

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